SuperYacht Marina

SuperYacht Marina

SuperYacht Marina in Seychelles chose CounterPoint to run their VIP Lounge

SuperYacht Services

So you fly into the Seychelles to join your million(s) pound super yacht, berthed at SuperYacht Services new dedicated Marina facility in Mahé. While your bags are being set aboard, what do you do? You go to the VIP lounge on the dockside.

SuperYacht Services in the Seychelles contacted Kudos to provide a tilling solution for their new VIP lounge and bar. They already used Access Accounting and needed a system that interfaced with Access Dimensions but they also needed a configurable solution and one supported with retail expertise.

Kudos Software was a “one stop shop” for the SuperYacht Marina as we were able to source a suitable epos terminal for their interior designed lounge and also able to provide the necessary training and configuration expertise. They chose our Kudos CounterPoint product, specially designed to run a real time interface with Access. Kudos' CounterPoint solution handles the sales of products on the Access stock records, allowing charging to cash, customer tab or account at point of sale.

The retail equipment was shipped preloaded, and Kudos Software's Tom Hole followed along to optimise the configuration. He trained a team of seven including Guybert, Head of Accounts Department, Sylvie who runs the office and bar, and Dominique from their IT department. Some of the training was on site at the Marina, some at their head office.

The major requirement for the bar was that the retail system had to integrate into Access Dimensions and they also wanted the touch screen interface for their tills. They had the usual bar set up where customers at tables would open tabs and settle them when they left. The slight difference here was that some customers opened an account on Kudos (and in Access) if their yacht was berthed in the marina, and therefore they would want to put the bar tab onto their account and be invoiced in one go at the end of their stay.

SuperYacht Services added the stock module to Access so that Tom could enter stock on Dimensions which then synchronised with CounterPoint. He was also able to setup stock quantities enabling full stock control all of the food and drinks, and setup users’ Dallas Keys to control access to the tills and to allow rapid processing of many overlapping till transactions. He also set up the necessary multi-currency requirements for this very international operation.

A busy few days at the marina left little time for Tom to enjoy the islands but with temperatures of 30 degrees and very high humidity, working in air conditioning was a bonus.

Tom came home satisfied that he had set up a super solution for the SuperYacht crowd!