Mail Order

Sales Order Processing

One Integrated System from Enquiry to Shipping. For mail order companies, distributors and warehouse operations.

 Mail Order Links and Downloads

• Sales Order Processing PDF Data Sheet
• Mail Order Dispatch PDF Data Sheet
• Customer Accounts PDF Data Sheet
• Operations Staff
• Our Partners - Experian QAS

Kudos ties all aspects of the sale together - from the moment an enquiry is taken to when the goods are picked packed and shipped. Customer details are only ever entered once - saving you time and increasing administrative efficiency.

Improved Sales and Customer Service
Fast look up facility means enquiries are dealt with swiftly. Integrated datasheets and PDF's deliver information instantly.

Parcel Tracking
Track parcels and see the status of the order at any time. Items on back order and dispatched goods can be reliably tracked.

Real Time Stock Availability
Instantly answer questions about products in or out of stock.

Sell More
The system prompts related products - helping sales people pro-actively sell more product.

Accurate Pricing
Promotions and discounts are effortlessly handled so all prices are accurate.

No More shipping Headaches
A full carriage matrix covers weight, service levels and overseas taxes - making shipping easy.

Real Time Credit Control
Integration with Kudos Customer Accounts means all sales happen with real time control. Managers can hold or release shipments pending approval.

Mail Order

Picking, Packing and Dispatch

Kudos handles the sales order processing, picking, packing and dispatch routines needed for warehouse operations. These features are part of both the Webshop and Mail Order products. Once the sale has become an order, there are two further stages which deal with the fulfilment of the order.

Mail Order Links and Downloads

• Sales Order Processing PDF Data Sheet
• Mail Order Dispatch PDF Data Sheet
• Our Partners - Experian QAS
• Kudos Web Links and e-Commerce 

Picking

• Put short items on purchase order, incorporate on receipt
• Flag to ship part filled orders
• Invoice credit card or account sales at sale stage or dispatch
• Hold and release sales orders
• List orders due to pick, select specific or next order
• Show item details including status - "to pick", "already picked", "on order"
• Print and check off pick lists
• Pick with handhelds (with data capture unit option)

Packing and Distribution

• List orders and items to pack
• List back orders waiting on packing orders 
• Assign items to parcel
• Record parcel number
• Assign carrier selection
• Record carrier consignment codes for parcel tracking
• Print multiple user defined shipping documents
• Record shipping numbers and notification