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CounterPoint EPoS Software Why CounterPoint? CounterPoint for Branches CounterPoint Features List EPoS Hardware Case Study - Marina Case Study - Retail

CounterPoint

A fully featured retail tilling solution providing direct accounts integration with Sage and Access Accounts.

 

 Kudos CounterPoint 

 

CounterPoint Links and Downloads

 

What is CounterPoint?

CounterPoint is a Point of Sale solution that bolts on to a retailers existing accounts software. The accounts package manages the stock and financials and CounterPoint manages the sales. There are two versions - CounterPoint for single site retailers or CounterPoint for Branches for multi site businesses. 

Who Can Use CounterPoint?

Any retailer who already uses Sage or Access Accounts can simply bolt CounterPoint point of sale solution onto their accounts software.

Take Control of Your Counter

CounterPoint delivers tools that increase sales, improve cash flow, increase administrative efficiency and turn your EPoS till into a true counter - a point of sale and a point of service for your customers. Easy to use EPoS with programmable touch screen technology, the till software can be used in a single retail or a multi-branch environment, no matter how many tills you require.

Direct Integration with Sage and Access Accounts

The EPoS and service counter functions integrate directly with Sage 50 and Access Account's Dimensions product range. All stock is held and managed within the accounting programme whilst CounterPoint manages the tills and delivers sales tools to improve customer service and increase sales.

Point of Sale Hardware

Choose an all in one specialist EPoS till with integrated touch screen technology or empower a standard PC terminal by adding a receipt printer, barcode reader, Chip & PIN terminal – all the equipment you need for the job – the choice is yours. [More...]

One Complete EPoS Solution

We offer a complete end-to end EPoS solution – from initial consultancy through to software, hardware, installation, training and support. [More on Training and Support...]
 

Why CounterPoint? 

Kudos Software has retail systems at over 300 businesses, running retail software that delivers fast payback on investment, reliability, efficient management, focused information and wide functionality.With that experience we’ve learned your priorities.

 

 

 

CounterPoint EPoS Links and Downloads

 

Manage stock and financials within your accounts software and let CounterPoint manage sales, promotions and discounts at the till. With programmable touch screens, multi branch capability, and integrated Chip & PIN, CounterPoint is a complete EPoS tilling solution.

Resilient

Even if your network fails, CounterPoint EPoS carries on trading, updating automatically when the network is up again.

Intuitive

Ease of use matters. It comes from careful, detailed study of users needs and priorities, and delivers lower cost of ownership. 

Adaptable

EPoS software than can be tailored for how you use it: the right information, the right functions from pub to checkout. 

Fast

Minimum keystrokes, maximum results: faster customer throughput. 

Real time

You need to know: what’s in stock, what’s on order, what’s the price. Older systems handle this on a batch updating system. Counterpoint gives you real time links. 

Powerful

Don’t stop at tilling. Handle account sales, take account payments, put items on order for customers, look up history, produce copy receipts, run a tab at the counter, handle returns, handle discounts, handle promotions.

 

It’s a list we have developed over 15 years, and we keep adding more capability as our customers turn their retail tills into profit generators.

 

CounterPoint For Branches

 

 

Running a branch requires the tools for local responsibility for cash and stock. CounterPoint for Branches is a stand alone branch management system with all the features from the CounterPoint product and the following extra functions:


• Local Banking and Cash Tracking
• Goods Received Routines
• Stock Taking Functions
• Stock Visibility in Other Locations
• Stock Transfers
• Create Special Orders
• Shared Configuration and Setup
• Updated Real Time or Periodically

 

 

CounterPoint EPoS for Branches Links and Downloads

 

CounterPoint EPoS Features

  

  • Programmable EPoS Touch Screens
  • Staff Log In / Log Out
  • Customer Records
  • Account Sales and Payments
  • "Tab" Handling
  • Stock Records
  • Real Time Stock Records and Order Quantities
  • Add New Customer Record at the Point of Sale
  • Returns at the Point of Sale
  • Pricing
  • Wide Range of Multi-buy Promotions
  • Manual Discount by Line, Sale, Percentage or Value
  • Reason Codes on Returns and Discounts
  • Receipt and Invoice Printing at the Point of Sale
  • Barcode, Product and Shelf Edge Labeling
  • Capture Serial Numbers at the Point of Sale (Show on Invoice)
  • No Limit on Product Numbers
  • Sell Miscellaneous Parts
  • Handle Labour and Non Stock Items
  • No Limit on Layaways
  • Transfer Sales between Terminals
  • Related Product Prompting
  • Blind Reconcilliations

 

The Features of CounterPoint Plus:

  • Goods Received Functionality
  • Stock taking functions
  • Stock visibility in other locations
  • Stock transfers
  • Create special orders 

 

CounterPoint EPoS Hardware

 


 

CounterPoint EPoS Links and Downloads

 

 

 

EPoS Terminals

We supply a range of EPoS terminals and point of sale hardware including barcode scanners, receipt printers, label printers and handheld data capture units. We partner with a number of hardware suppliers to bring you a choice based on both quality and value.

Aures Odysse EPoS Range

The new Aures range offer a stylish solution for any retailer. It is a complete point of sale terminal with integrated computer, touch-screen and customer display unit. 
 

J2 580 Integrated EPoS Terminal

The J2 580 is an integrated point of sale unit combining a computer system and integrated touch screen. Robust and high quality, The 580 is J2’s latest and most powerful PC-based touch screen and offers a fan-less option.It incorporates many of the features, such as flexible mounting, 95 degree screen tilt and support for multiple operating modes that have made the J2 560 the system of choice for scores of retailers and hospitality operators.

Standard Pc EPoS Till

Alternatively our software system will work on an existing standard PC with added pos till equipment such as a touch screen, till drawer, customer display unit and receipt printer plugged in. Contact us to find out more.

 

Other Point of Sale Hardware

Kudos supply a complete range of point of sale hardware including:

  • Barcode Scanners
  • Barcode Label Printers
  • Till Receipt Printers
  • Customer Display Units
  • Hand Held Data Capture Unit
  • Till Cash Drawers
  • Dallas Keys and Key Readers 
We also supply consumables such as Barcode Labels, Receipt Till Rolls and Printer Ribbons. All consumables are sent next day delivery via courier. 
 

 

SuperYacht Services

Mahé, Seychelles

So you fly into the Seychelles to join your million(s) pound super yacht, berthed at SuperYacht Sevices Marina facility in Mahé. While your bags are set aboard, what do you do? You go to the VIP lounge on the dockside.

Mahe Marina, Seychelles

  

Super Yacht Marina Links and Downloads

 

SuperYacht Marina in the Seychelles choose CounterPoint to run their new VIP lounge

It was to provide tilling services for the new VIP lounge that SuperYacht Services contacted Kudos, as part of a group using Access Accounting they needed a system that interfaced with Access Dimensions but they also needed a configurable solution and one supported with retail expertise.
 
They chose retail specialist Kudos Software’s CounterPoint product. Specially designed to run a real time interface with Access, CounterPoint handles the sales of products on the Access stock records, allowing charging to cash, ‘tab’ or account. Better still, Kudos was a “one stop shop” able to source a suitable state of the art touch screen terminal for their interior designed lounge area and to provide training and configuration expertise.
 
Tom Hole Training the SuperYacht Staff
The equipment was shipped preloaded, and Kudos Software's Tom Hole went with it to optimise the configuration. He trained a team of 7 including Guybert, Head of Accounts Department, Sylvie who runs the office and bar, and Dominique in IT. Some of the training was on site, some was at their head office.
 
Their major requirements were that the system had to integrate into Access Dimensions and they also wanted the touch screen interface. They had the usual bar setup, selling drinks and some food, where tables would open tabs and settle them when they left. The slight difference was that customers may have an account with SuperYacht Services as their yacht was berthed in the marina, and therefore they would want to put the tab onto their account (within Kudos and Access) and be invoiced fully at the end of their stay.
 
SuperYacht Services added the stock module to Access so that Tom could enter stock on Dimensions which then synchronised with CounterPoint. He was also able to setup stock quantities, enabling full stock control all of the drinks, and setup users’ Dallas Keys to control access and to allow rapid processing of many overlapping transactions. He also set up the currency requirements for this very international operation.
 
A busy few days left little time to enjoy the islands – and with temperatures of 30 degrees in high humidity working in air conditioning was a plus. But Tom came home satisfied that he had set up a super solution for the SuperYacht crowd! 

 

Shared Earth

Retail Chain, UK

Shared Earth is a growing chain of shops selling third world 'Fair Trade' products through their nine stores and their website.

 

 

 

 

 

 

 

 

 

 

 

CounterPoint for Branches Links and Downloads

 


 

CounterPoint for Branches Pays for Itself in Time and Money!

They installed their first CounterPoint till in late October 2008. By early December, they had rolled out CounterPoint across all their branches.
 
What led to the change of plan? We asked Director Paul Edmonson

"Our previous solution had gone downhill in terms of service and support, and we were comfortable with Kudos size and personal touch, both in sales and subsequently support. It’s been very good, very personal. If a till has a problem, you need it fixed there and then because it costs money otherwise - that’s where the other company didn’t care. Kudos is different: I can ring up with a problem and that problem will be fixed as soon as it’s physically possible.”

How Did You Find The Training?
“We’ve not done a lot of training – I’ve found my way around it quite easily. Not good for Kudos, but it’s saved us quite a bit compared with the old system. We actually don’t need a lot of training on the tills - it’s very easy to use: technically idiot proof and self explanatory!”

What Was Most Important to You?
“For head office, what you want is business knowledge and access to information. If you make a sale, you want to know who made the sale, when the sale was made and where that sale is posted – you need to be able to follow the audit trail. But for the till user, it’s different – they want simplicity, functionality and they want it to look nice! It’s difficult to do both but Kudos does give us that functionality. I can go into the back office and get all the information whereas the till operators just have the touch screen and they’re happy.”

What About Multi Branch Aspects?
“We can go in to each branch and get all the information about what’s been sold and it’s all available both locally and at head office. This is very important because you’ve got to keep control of everything –and there’s the security issue as well.”

Has It Helped Ordering?
With CounterPoint, we have all the information to hand and we can very easily go in and see what individual shops need. If we left it to the managers, given their limits of time and the quantity of products we have, the chances of them getting their orders correct is very slim.”

How does it help Branch Managers?
“The biggest benefit is information – the fact that they can instantly see what their sales are, identify their best products and where they need to put on offers. Promotions are easy to use as well - we can set these up centrally. It does other things we’ve not had before - someone wants a credit note, and with a click CounterPoint prints one out. And if you want to sell a voucher – you just print a voucher off. It’s all these very handy little things that sit in the background that make life an awful lot easier, and keeps the queues down”

How Does it Pay for Itself?
“In time and money. With a functionality I didn’t have before and information I couldn’t get to before. From things being correct. Take stock takes; we have about a 10% error and most of that is not through theft but through errors at the till. CounterPoint will minimise that – it links into with our stock directly so if we change the price on stock - it’s on the till; if we add new products – it’s on the till. So that saves money because you’re selling products correctly, at the right price.

So the proof of the Kudos pudding at Shared Earth is in the eating – it looks like Kudos is the recipe they’ve been waiting for!