Valley CiDS found Kudos gave them a charity retail system with the adaptability their diverse and expanding organisation needed.
Valley CiDS have been using Kudos since 2016, adding more terminals since then as more shops have opened. The charity retail system system is adaptable for their diverse and expanding organisation.
Valley CiDS, working in Derbyshire and Nottinghamshire, helps children, young people and families through outreach work in schools and wider communities. They raise funds through their café and 34 Lighthouse stores across this area.
The complexity and size of the charity means there is a real necessity for a reliable and flexible software system.
Their IT Manager, Tim Gossling, said, “Kudos works well, whether you have a single till or many branches – it can be managed remotely and is adaptable to whatever you sell.”
Find out more about Valley CiDS.
“Kudos provides us with a charity retail system that can cope with our diverse shops, provides centralised reporting to keep track of sales, and enables us to collect Gift Aid.
Their friendly team will help us with any questions or issues we have, supporting us as we have grown over the years.”
Tim Gossling – IT Manager
Due to the large number and variety of shops, Valley CiDS have over 60 flexible, customised touchscreens, which means the Kudos charity retail system is just as useful in their café as in a boutique charity shop. New staff and volunteers usually pick up how to use it quickly and easily, even if they have limited IT skills. The volunteers and staff find the screens easy to navigate and use.
Claiming Gift Aid is essential for Valley CiDS, and the Kudos EPoS system is good at facilitating this very important function. Barcodes enable items to be tracked from the point of donation, through to sale. There is also a comprehensive donor management system, enabling compliance with legal requirements.
One of the main advantages of Kudos is that it doesn’t rely on the internet. This avoids till shut downs and the inevitable loss of takings.
Kudos Browser Head Office also enables real time information management, with a wide range of raw data and graphical reports – making it accessible on the move, a factor that’s essential for the management team to help keep Valley CiDS operating smoothly and efficiently. The information they receive from the data and stock reports is invaluable