Furniture Re-use Details - Kudos Software

A complete solution to help you get more from your Furniture Reuse Organisation

Kudos offers a complete package to help you run your process from ‘give to gone’ with incredible ease and efficiency. It’s little wonder we are the number one choice in the sector and why we have 100% client retention. There’s simply no better system.

Our Pickup & Deliver module supports the furniture reuse process from the initial phone enquiry right through to delivery to the customer. Its benefits include:

ROUTE OPTIMISATION BY POST CODE

Saving on transport costs

Efficient bookings

With tools like SMS reminders, making sure the organisation and the customer / donor keep to the appointment

Stock control

Knowing what you have, where it is, and whether it’s ready for sale helps maximise sales

If you’re selling furniture or electricals, say hello to Kudos and goodbye to the paper trail!

Arranging the collection is easy

While on the phone to the donor, the user will be guided through a process that not only allocates the route and a vehicle, but also asks important questions such as whether a mattress has a fire safety certificate. SMS reminders are sent out to the donor and Retail Gift Aid can be qualified. Kudos will also:

Accurately book collection with the aid of Post Code Lookup and the pick-up calendar
Provide on-screen prompts to check for fire certification for certain items
Remind donors about appointments via SMS
Make collections easy with the Web Portal where donors can book their items for collection on-line through your website, let the system ask the important questions for you. It’s integrated with PayPal if you charge for collections

The easy way to book online collections

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Scheduling the collection and booking in stock is the key to profitability

Kudos plans routes in advance but with flexibility built-in. Changes are easy to make and once the item is back at base, details such as FRN weights can be added to produce an efficient record. The software also:

Gives drivers daily round information including collection notes
Highlights donors who are not signed up for RGA and gives drivers RGA forms to get signed
Provides a simple booking-in process for when the driver returns
Re-schedules visits if required
Adds additional items or deletes rejected items
Allows FRN members to assign FRN weight codes to each item
Prices and barcodes stock

Furniture Workshop

Efficient Repairs and Refurbishment with Kudos

Managing a workshop is simple with complete job tracking; assign parts and labour costs to an item, follow a testing script, manage warranties. We’ve taken 20+ years of workshop management and applied it for your use.

Whatever work you carry out, Kudos will ensure it is monitored and profitable. Whether you repair, refurbish, test or add warranties, the system does it all simply and naturally. In addition our Item Tracker module helps you manage your workshop efficiently.

Sales and Delivery completes the process

The ability of Kudos to adapt to your operation really sets it apart.

So, if you wish to use tear-off barcodes for heavier items, or need to charge a third party organisation such as a housing association, these and many more options are all simple with Kudos. Delivery is planned with the same efficiency and ease as the collections.

Customers can tear barcodes and bring them to the till
Delivery can be arranged at the till, and a delivery charge added
The system can take full payment / part payment / COD
Charges can be made to third parties, eg. a Housing Association
Customers can be prompted via SMS to remember delivery appointments
Customers can book deliveries themselves away from the till on a separate device with Kudos Kiosks