Easy till operation and reduced reconciliation time were key requirements for both organisations, along with integrated Retail Gift Aid and Reuse Credits.
The solution needed to be easy for the person selling the furniture to focus on the sale, while the EPoS system manages everything else.
As well as enabling the transfer of furniture to be more efficient, Emmaus Gloucestershire needed to track where customers and donors live and wanted to use this information to target marketing messages and make key operational decisions. Kudos Charity Retail and Pickup & Deliver was deployed at this four-outlet network in 2012 providing retail management and streamlining van rounds.
Emmaus South Wales:
This community needed a solution to support the growth of the retail operation with new shops opening regularly over a two-year period. Kudos was the perfect fit as it offered a complete reuse retail system.
‘The Kudos solution paid for itself within the first six months through producing accurate reuse credit claims.’
Kudos with Pickup & Deliver enabled the reuse organisations to simplify collection, tracking and delivery of items for re-use. Designed for social enterprise, the software helps to eradicate the time-consuming paper trail and optimise rounds including multiple vehicle / branch management, a configurable planner and SMS visit reminders.