Kudos Software | Simply Doing More

Project management

Our experienced project management team will guide you through the implementation process and make sure the project and the solution are delivered to your priorities.  Our processes have evolved over many years and thousands of installations.  This means you get great value and excellent customer service from the start.

From initial discovery we will provide a project timeline with an online portal so you can see exactly where the project is at any given time.

Kudos Software | Simply Doing More


Kudos offers training sessions that are customised to your organisation’s specific use of the software and delivered at the optimal time for each user. The training is designed as a series of one-hour sessions, tailored for different user types such as purchasing, finance, and retail management, which can be taken consecutively to build knowledge and adapt the solution to meet your needs.

Whether training is required at your offices, remotely, or in-store for shop teams, our Kudos Project Manager will manage the training program from start to finish. We also provide a comprehensive training library for our customers to access whenever needed.

Kudos Software | Simply Doing More


Support is in-house, in the UK, every day of the week. Our friendly service team understands customer priorities and has a great track record of going above and beyond to help, it’s one of the reasons clients stay with us for so long.

The robust nature of the Kudos software and the hardware means that customers rarely, if ever, have the need to report critical down time. Team Kudos has supported thousands of installations, and we fully understand varying user confidence levels.

Kudos Software | Simply Doing More

Account management

We’re proactive in supporting customers. They each have a dedicated Account Manager to help them get the most out of the software and services we provide. By keeping in touch with our customers we understand them better and can develop solutions and services in line with their needs. We also want to detect and address any problems before they have an impact on trading.

Kudos Software | Simply Doing More

Software development

Our regular programme of software enhancements and upgrades is included in the annual software licence fee.  Kudos has never charged for a software upgrade. We provide free webinars, and supporting documentation with every upgrade, to help customers take full advantage of the features within the software.

Kudos Software | Simply Doing More

Data security

With ISO 27001 and Cyber Essentials certification, the data held within Kudos is extremely secure. Plus, your charity can be safe in the knowledge that Kudos adheres to all relevant British standards and laws including HMRC for Gift Aid and GDPR.

The software provides a tiering system to give increased functionality to till functions to distinct roles (e.g., cashier, supervisor, manager), with roles fully password protected.

The solution architecture enables all data to be stored securely in the Cloud. Local installations of the EPoS software means that at store level there’s no reliance on the internet that could otherwise affect speed and access to the till. Couple this with the data being shared across the network in small packets, so there’s no reliance on overnight polling. The result is both an efficient and secure charity retail solution.

Download our solution architecture PDF

Kudos Software | Simply Doing More

Talk to us about your business

Our systems are simple to use and designed to help you and your team to grow your business.

Let’s give you a demo!

Let one of our friendly experts talk you through it
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