Reconciliation takes just minutes
An easy and effective way for your volunteers to manage your charity donations, sales and Gift Aid. Help your volunteers provide excellent customer service.
Have the insights you need to understand your retail operation, make informed decisions for income growth in real-time.
Free up your tills, increase Retail Gift Aid, trade away from the shop and be paperless for collection/delivery.
Manage stock, pricing, discounts, distribution from one central location.
Share summary sales data, payments received or purchases through our simple export facility.
Kudos is designed for resilience and with our UK based support team we’re only a call or a click away!
EASY-TO-USE EPOS
An innovative and effective way to give your charity shop network a real advantage in the competition for donations, sales and volunteers. That’s Kudos.
Kudos is flexible and accommodates complex business processes within your charity, offering valuable features as standard. We’re continually developing the software with input from our new and existing customers. With Kudos…
Simplicity Boosts Efficiency
Kudos is simple and intuitive – our focus on providing an easy-to-use interface means new users are up and running in no time and volunteers can simply focus on giving great customer service.
More Visitors Become Buyers and Those Buyers Buy More
With Kudos, your shop staff and volunteers can focus on upselling customers and building relationships with them.
‘Choosing the right solution for our first venture into Charity Retail was essential. Our volunteers may have never worked in retail before so an easy-to-use till was high on our list of criteria. With the initial investment the charity needed to ensure that all income is maximized from the store including RGA. Automatic 21 day communication templates and the accounting interface mean that we will be able to collect RGA swiftly and smoothly.’
More Flexibility and Time for Shop Managers
Kudos is a streamlined stock management and EPOS software system that makes running charity shops much quicker and more simple:
‘Our first week of the trial saw £48 of lottery ticket sales and our first full week saw £161 in sales. We anticipate this will grow to around £300+ tickets per week. Already, with minimal costs we have increased income by £10,000 in year one alone’
Happier Volunteers and Customers
Kudos is easy for your volunteers to understand. And that’s great news because:
‘With over 80 volunteers, many never having touched a computer in their lives, it was a revolutionary moment giving many people new found confidence especially finding the system so easy to use’
Proud corporate members of the Charity Retail Association
BUSINESS INTELLIGENCE
Make More Informed Decisions
Kudos is designed to deliver benefits for people operating at all levels of your business, including:
Trustees
Who require an overview of critical data
Financial Managers
Who want important HMRC and financial information at their fingertips.
Shop Manager
Who will use our up-to-the minute information to drive strategy and sales tactics
Head of Retail
Who need access to real-time, accurate sales data to allow informed decision-making
Keeping Finance and Administration in the picture
Kudos integrates with HMRC for RGA processing and enables automatic donor communications by post or email. Data export to accounting packages support MTD regulations.
Helping Shop Managers make the right decisions
Kudos provides crucial business intelligence at the Point of Sale, highlighting potential issues and checking how well the shop is doing in terms of sales and RGA.
Monitoring multiple sites is easy for Retail Operations Management
Data for comparing shops at a glance and then apply best practice across all sites. That’s Kudos.
Managing a more effective retail operation is always driven by having the right information at your fingertips at the right time.
‘We use the Business Intelligence from Kudos to make improvements in buying decisions to improve sales dramatically as well as cash flow.’
GIFT AID IT!
Retail Gift Aid & Electronic Sign-Up
Kudos have made the process even quicker and easier for customers and volunteers with Electronic Retail Gift Aid sign-up, this saves you time and frees up the till. Plus enabling you to have electronic records every donor.
Whether this is done via Standard Method or Methods A and B, Kudos can help make the claim process quick and easy.
Once the donors details are entered, benefit from real-time sign-up and items being gift-aidable straight away. Plus have the peace of mind that all data is encrypted.
Why do Gift Aid?
Retail Gift Aid is an excellent and often vital revenue stream for charity retailers. By claiming Retail Gift Aid on your donations your charity can claim an extra 25p on the pound from the government and raise vital funds!
Quick and easy with Kudos
Retail Gift Aid can be quick and easy with Kudos; Kudos Donors to sign-up for Retail Gift Aid in store on the till or on a tablet with our app.
- Sign donors up at the till; is easy for both customers and volunteers, the Kudos system help avoid duplicating records, having accurate address details, making sure the donor’s name is entered in the format HMRC require and making donor communications simple and correct.
- Kudos SignUp app; is quick and easy for customers and volunteers and frees up the till. As our app is an easy on-screen step-by-step process, volunteers don’t need to be trained on the details of Retail Gift Aid as the system asks all the questions and provides the correct information. Have easy electronic access, with Kudos your able to easily audit your donor sign-up in line with HMRC guidelines.
Once the donors details are entered, benefit from real-time sign-up and items being gift-aidable straight away. Plus have the peace of mind that all data is encrypted.
Process in store
You can process RGA in the shops with one-scan barcodes, donor barcodes or quick find Donor ID’s. The choice is yours and our experts will help you setup the process that’s right for your retail operation, is simple to run and saves you time, and money.
If you want to maximise RGA, Kudos will support you all the way from making it easy for donors to donate with ‘bag drop’ points to enabling a simple claim process for the admin team.
Claiming Retail Gift Aid with Kudos
The RGA claim process with HMRC can seem complicated. Kudos will help you minimise this risk. It’s evolved over the years to help with the important details like avoiding duplicate records, having accurate address details, making sure the donor’s name is entered in the format HMRC require and making donor communications simple and correct.
Secure data, encrypted as standard
Have easy electronic access, with the peace of mind that all data is encrypted within Kudos. With Kudos easily audit your donor sign-up in line with HMRC guidelines
Support
Our experts will help you setup the process that’s right for your retail operation, is simple to run and saves you time, and money.
Along with initial training, we also hold ongoing training webinars regularly for anyone new to the RGA claims process to provide the tools and the confidence for 100% RGA claim success.
‘We saw a rise of Retail Gift Aid income of 10% in the first six months as a result of being able to capture more Gift Aid with Kudos.’
‘It’s a really smooth process to claim Retail Gift Aid through Kudos. The software helps us minimise errors within the donor records so that when we email or write to them we get hardly any rejections. This means that the claim to HMRC, then the Gift Aid income to The Royal Free Charity, is quick as well as being maximised.’
How barcoding can help with increasing Gift Aid revenue
MOBILE APPS
Innovative mobile apps to boost charity retail income
These apps will free up tills and help you to deliver great customer service, make more sales in and away from shops and increase retail income.
All Kudos apps run on 4G as well as broadband, and the Kudos combination of cloud-based software integrated with fully mobile apps will give you the optimum in performance, stability and flexibility.
Choose Kudos for a solution that grows and adapts to the ever-changing demands of the retail world.
SignUp allows donors to register for Gift Aid electronically via a tablet, quickly and easily. It allows for RGA sign-up in store, and also at events and pop-ups – anywhere there is a 4G connection – minimising data entry errors and ensuring GDPR compliance. Read more…
Barcode allows the in-store team to price items more quickly and easily, whatever the layout of the store’s back office. It also provides management information in real-time, aiding merchandising decisions and improving stock control. Read more…
POS enables sales in-store or at pop-up locations, offering a wide range of options and all the benefits of mobile POS. On a tablet it’s easy to introduce additional services e.g. loyalty schemes, multi-buy promotions and lottery tickets. Read more…
Drive streamlines furniture collections and deliveries, improving efficiency and profitability. It offers postcode-based planning and driver monitoring via Google Maps, SMS appointment reminders, real-time vehicle tracking and real-time donor sign-up while on the road. The result is that Drive delivers fuel savings, more appointments per shift and more RGA. Read more…
SPECIALIST RETAILING
Kudos adapts easily to different trading environments’
Every charity retailer is unique, working with Kudos means that the solution you implement works with you, and develops with you too. Here are some examples, and if what’s unique about your charity isn’t covered remember that with Kudos you choose what buttons to use and what they do, and the software is feature-rich so please talk to us, if we can help, we will.
Collections and deliveries
Simple processes for arranging collections and deliveries that feature load-bearing, donor sign-up at collection and E-Booker on-line bookings. Managing furniture is something we’ve invested a lot of time in, read more on what Kudos does to help.
Café
What’s specific about café’s is that you can sell on a tab in Kudos, and what’s good about the touch-screen designer is that you can design you café layout or create buttons for the food and drink you sell.
What’s really great is that whether it’s a café, up-cycled fashion, books, or wedding dresses, you can tailor the buttons to meet the needs of you shop.
Pound shop
It’s easy in Kudos to tailor your screens to your £1 or discount shop so stock is quick to sell, and still claim Gift Aid on. Reporting is setup so you see how well your discount shops are working, and compare between them.
‘The mobile adventure we embarked on last year, refurbishing Ella, our Citroen H mobile café for local events, included EPOS technology from Kudos. It was great that we could use the Kudos software as it’s already installed in our charity shops and the head office reporting now includes sales from Ella as part of the mix. With the touch screens in Kudos being configurable the software can easily lend itself to any new trading initiatives we have.’
Pound Shops
Café
eCommerce
Boutiques
Furniture Reuse
Get the most at of barcoding with Kudos
Kudos will seamlessly integrate barcoding and allow you to take advantage of our simple but powerful technology. Kudos also supports the processes you have to track stock, maximise sales and record Retail Gift Aid.
Barcoding – making it work for you
Tracking donors at point of sale to apply for the gift aid redemption is a key revenue driver. Barcodes can be a great way to do this. At Kudos we never apply a ‘one-size-fits-all’ policy. We’ll work with you to discover whether and how one scan or donor only barcoding might work for you.
Naturally Kudos will seamlessly integrate barcoding and allow you to take advantage of this simple but powerful technology.
It all starts with your donated items
At Kudos we’re here to help you easily track donated items. From the moment they arrive you may wish to tag the donor and price in the stock room and then perhaps transfer them to another site or sell them online or warehouse after ‘price in the stock room.
Of course, Kudos will support the processes you have to track stock, maximise sales and record Retail Gift Aid.
Our Kudos Barcode app
Kudos Barcode allows the in-store team to price items more quickly and easily, whatever the layout of the store’s back office. It also provides management information in real-time, aiding merchandising decisions and improving stock control. Read more…
‘The configurability of the Kudos system is one of its main strengths, giving us the ability to present the till selling and back-office barcode labelling activities in a consistent and easy-to-use manner.’
NEW GOODS AND STOCK CONTROL
Maximise sales with the stock control tools in Kudos
Kudos supports charity retailers with software to help them maximise sales and margins from new and donated goods by including full stock control capabilities.
Stock quantities / valuations at each location
Every new-good stock item can be stored and managed on one central system so accurate stock levels and values at every location are always accessible with built-in stock taking and distribution routines.
Donated Goods
Simplified stock control for donated goods. Tracking quantity of items by category, knowing how much stock per category in a branch and being able to transfer to another branch using stock transfer routines. Obtain current stock valuation of donated goods based on the selling price.
Quick Look-ups
Scan an item or look-up using the fast search facility.
Centralised Stock Control
For central teams to manage buying and distribution of stock directly to the shops, or stock management via / from a central warehouse.
Smart Marketing and Promotions
Run promotions, give discounts and accept vouchers. Set up and run loyalty schemes. With an inbuilt customer database, record sales against customers and build valuable information on specific customers and buying trends.
‘We use the Business Intelligence from Kudos to make improvements in buying decision to improve sales dramatically as well as cash flow.’
ACCOUNTS INTEGRATION
Accounts Integration
Kudos offers comprehensive integration with Sage 50, 200 and Access Accounting, and summary integration with many accounting packages so we work with your choice of accounting system and your option for the level of integration.
ECOMMERCE
Integrate eCommerce for your charity
One integrated solution to manage your on-premise and on-line sales of new and donated goods.
Trade on-line and in-store trading in harmony; use Kudos to manage both. From managing the stock to selling on the web to processing orders and shipping, Kudos handles it all.
Maximise sales and gift aid when trading pre-loved goods on-line with Kudos WebLinks.
Save time and reduce errors
One integrated system manages on-line and shop sales, so there’s no duplication of effort and no need to worry about selling the same thing twice, Kudos takes care of this for you.
Maximise Retail Gift Aid
Get the most from every item when selling online, with Kudos you can claiming Retail Gift Aid on items sold online through your website, eBay or other online means.
Manage products on the web
WebLinks makes it easy to manage and track items you sell on-line and in-store. Photography, description, price or auction information, donor records, FRN weights and allowances – all in one place – and automatically from there to eBay and your web shop: control the sale with Kudos.
It’s easy for all your team to get it right first time every time: listers to packers to shippers – and the customer service desk.
It couldn’t be simpler to maximise the income from your donated items. As all Retail Gift Aid items are tracked back to the donor, on-line sales are automatically included within your RGA claims.
The Result?
Get the most from every item – because your donors expect no less.
STAFF ROTAS
Manage your Staff with Kudos Rostering
Save admin time and improve customer service’
Kudos Rostering is a staff scheduling tool that enables you to manage staff rotas, holiday and absences. It can be used to log staff attributes are training as well as shop events.
Standard functionality includes:
SUPPORT AND RESILIENCE
Supporting you and your data security
Kudos is designed for resilience, with local databases ensuring full functionality in case of internet outages (as well as volunteer friendly speed of operation).
Virtually real time branch communication ensures your figures are secure and donors are protected with industry-best encryption across all data.
Full range of head office configuration, administration and reporting functions are delivered via an adaptive and responsive browser based interface. This works on the Kudos master system, reading data from, and updating data to the in-store Kudos Apps in real-time. With End to End encryption for contact records, your customers and staff (plus donors and volunteers) have their contact details protected.
Secure
Your data, your supporters data, your customers data must all be safe and secure – but also useable! So the Kudos data is end-to-end encrypted and locked-down by user rights. Kudos is GDPR ready and, as of March 2018, in the final stages of ISO 27001 certification’ to ‘ISO27001 certified’.
Reliable
No till, no shop. But also, if the system falls over, or does ‘odd’ things, your and your people’s confidence is dented, and you waste a lot of time and worry you could better use elsewhere.
It’s why we focus on providing a reliable solution in the shop by providing a locally-hosted encrypted database that doesn’t reply on a constant, fast connection to the internet.
Responsive
From Counter to Conference Table, you just want it to work! But of course to each link in the chain, what ‘just work’ means differs. It’s more than ‘tick the box’, it’s how you tick it: intuitive, logical and tolerant of all the distractions a busy shop offers? That’s the big box tick!
Future Tolerant
It’s a simple equation – keep the system longer and it costs less because you spread the capital element over a longer period. No-one can (or should) afford future proofing – after all who knows the future – but you need to be comfortable that your choice will step up to the plate of opportunity with you.
‘The Kudos staff have been extremely patient with us and very helpful – they are always easy to get hold of and actually return our calls if they are busy.’
Getting Started with Kudos. Supporting you and your data security
Your charity deserves Kudos. Call us on 01548 843 586
