Development, service and support are all provided in-house by a UK based team. This enable us to be responsive to new technologies and the changing needs of our customers.
Kudos boasts an excellent track record with customer support and continues to work to further improve this, it’s one of the reasons customers have stayed with us. The robust nature of the software and hardware we provide means that customers rarely, if ever, report critical down time.
…the support we received was excellent
Kudos has provided consistent, helpful, pro-active support for Brainwave enabling us to get the most out of the software and ultimately compete successfully on the high street. The team at Kudos really does listen to us to ensure that the support we get is what we need’
The Kudos staff have been extremely patient with us and very helpful – they are always easy to get hold of and actually return our calls if they are busy
The installation went very smoothly. We installed all tills at once in our head office then took the till to shop as and went live. Support while this happened was excellent